We love sharing our expertise on ceramic tiles and glazes with professionals, regardless of your role on the project.

Through a careful analysis of your projects’ needs, we will offer bespoke solutions. From developing glazes to finding the best shipping solution, we make sure our product and services are tailored to your project.

Simple
Easy to get the expertise you need. Whether you are exploring possibilities or want to develop a bespoke glaze, we keep things simple.
Fast
A solution for every timeline with production of custom samples and orders in as little as 2-4 weeks.
Bespoke
Unlimited possibilities. If you can’t find the glaze you’re looking for, we will develop a new glaze with you.
Value
Bespoke work at a competitive price. Pending order quantity and time available we offer trade pricing.

From intake to delivery.

Step 1: Intake

Reach out to professional@palet.company with any project details you’re able to share. Based on your details, we will schedule an intake with you to discuss expectations around creative, budget, and timeline. If the creative requires bespoke glazes, we might ask for color codes (e.g., RAL or PMS) or even reference materials used and/or objects we can complement.

Step 2: Sampling

Whether you choose glazes from our website, the catalog or bespoke glazes, we use samples to ensure the tiles work well within the intended context of your project. When we do bespoke glazes we typically reserve more time to allow for multiple rounds of sampling. Sampling typically takes 1-2 weeks per round.

Step 3: Production

We will start production as soon as you are happy with the samples. Our tiles are made to order so we advise ordering with a margin of 10% to 15% as to make sure you have extra stock ready to go. There are numerous reasons why you might need some extra tiles and having a margin will avoid the delays of an additional production run. Production timelines vary based on the order volume and will be estimated for you during the intake.

Step 4: Delivery

We will discuss the best delivery solution during our intake and make sure you get the best price pending the time we have available. If you require any documentation, don't hesitate to share this early on so we can avoid shipping delays.

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